Privacy policy.
Unified Health & Fitness (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.
Who we are (Contact)
Business name: Unified Health & Fitness
Email: rob@unifiedhealthfitness.com
Location: Ontario, Canada (edit if different)
What information we collect
A) Information you provide to us
Contact information (name, email, phone number)
Information you submit through forms (inquiries, consultation requests, newsletter sign-ups)
Purchase/transaction details (what you bought, date/time, amount; not full card numbers)
Communication content (messages you send us by email or through the website)
B) Information collected automatically (website & advertising)
When you visit our site, we and our partners may automatically collect:
Device and browser details (device type, browser type, operating system)
Usage data (pages visited, actions taken, referring/exit pages, time spent)
Approximate location (derived from IP address)
Identifiers and events via cookies/pixels (for analytics and advertising measurement)
How we use your information
We use personal information to:
Provide and administer services, purchases, and bookings
Respond to inquiries and provide customer support
Send service/transactional messages (e.g., receipts, confirmations, important updates)
Send marketing communications (e.g., newsletters) via Mailchimp, where permitted by law and/or with your consent; you can unsubscribe anytime
Understand website performance and improve content, offers, and user experience
Measure and improve advertising performance (e.g., Google Ads, Meta ads), including conversion tracking and remarketing
Protect against fraud, misuse, and security issues
Comply with legal, tax, and accounting obligations
Cookies, pixels, and similar technologies
We use cookies and similar technologies (including pixels) for functionality, analytics, and advertising.
Tools we use may include:
Squarespace analytics/cookies (site functionality and performance)
Google Analytics (understanding site traffic and usage)
Google Ads (conversion tracking and remarketing)
Meta/Facebook Pixel (conversion tracking and remarketing)
You can control cookies through:
Your browser settings (block/delete cookies)
Any cookie preference banner or settings available on our site (if enabled)
Blocking cookies may impact site functionality and may limit the effectiveness of analytics/advertising.
Advertising and remarketing
We may use Google Ads and Meta (Facebook/Instagram) tools that allow us to:
Track conversions (for example, when someone completes a purchase or submits a form)
Deliver ads to people who have visited our website (remarketing)
Create audience groups (for example, site visitors) for advertising campaigns
These services may use cookies and similar technologies to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and targeted ads.
Email marketing (Mailchimp)
If you opt in (or otherwise sign up where permitted), we may send you marketing emails using Mailchimp. You can unsubscribe at any time using the link in the email. If you unsubscribe, we may still send non-marketing messages that are necessary to provide services or complete transactions.
Mailchimp may process data on our behalf as a service provider.
Payments (Stripe/Square)
We use third-party payment processors such as Stripe and/or Square to process payments. We do not store full payment card details on our servers. Payment processors receive information necessary to process your payment and are governed by their own privacy policies.
How we share your information
We do not sell your personal information.
We may share personal information with:
Service providers that help run our business and website (e.g., Squarespace, Mailchimp, Google/Meta tools, payment processors like Stripe/Square) to provide analytics, marketing, hosting, communications, and payments
Professional advisors (e.g., accountants, legal advisors) as needed
Authorities or others when required by law or to protect rights, safety, and security
A buyer or successor in a business transaction (e.g., merger, acquisition, asset sale)
Data retention
We retain personal information only as long as reasonably necessary for the purposes described in this policy, including to:
Provide services and maintain business records
Meet legal, tax, and accounting requirements
Resolve disputes and enforce agreements
Security
We use reasonable safeguards designed to protect your personal information. No system can be guaranteed 100% secure, and we cannot guarantee absolute security.
Children’s privacy
Our website is not intended for children under 13 (or the age defined by applicable law), and we do not knowingly collect personal information from children.
Your privacy rights (Canada/Ontario)
You may have the right to request access to the personal information we hold about you and to request corrections. You may also withdraw consent where consent is the basis for processing (subject to legal and contractual restrictions).
To make a request, email rob@unifiedhealthfitness.com. We may need to verify your identity.
International processing
Our service providers (such as Squarespace, Google, Meta, Mailchimp, Stripe, and Square) may process or store information outside of Canada, including in the United States and other jurisdictions. Privacy laws in those jurisdictions may differ from those in Canada.
Third-party links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time. We will update the “Last updated” date at the top when changes are made.